Welcome to Valley Internet's technical support page. Please select the link to the left that most closely matches your problem. If you are unable to find the answer to your question on this site, please feel free to contact Valley Internet's tech support staff. Technical support is available by submitting our technical support form, by emailing, by online tech support chat (If available, see below), and by phone at: Lincoln County: 931-433-1921 And Toll-Free: 1-888-433-1924 Monday through Friday, 8:00 AM to 5:30 PM, Saturday 8:00 AM to Noon Specific techs can be reached at the following emails: Eric Esslinger (eric@support.vallnet.com)       If you have reason to believe our network is down, or if you strongly believe you are having problems caused by our servers, you can use our network problem report form or webpage feedback form, or email the System Administrator (Matt Kemp) or the Webmaster (Eric Esslinger) respectively. For general tech support however, you should use the technical support form, or email support@vallnet.com.       We would appreciate it if you would take a minute to complete our Customer Satisfaction Survey, so we can determine how to serve you better.